Special order items with a deposit or with full payment will be absorbed after a period of 45 days pending a response from the customer.
Special order items will be subject to a 25% restocking fee should the item not suit the customer for any reason.
Special order items can be exchanged for another item of equal or greater value within a period of 14 days from receipt.
For reasons of persistent fraud, we cannot take orders over the phone . In a case like this the item will need to be purchased online. If the item is not online we can make it so for you.
A rush order will be responsible for paying any shipping fees incurred in addition to an Administrative fee.
All special order items will need to be paid in full before the order is placed.
Non stocked special order items are final sale.
We are not responsible for vendor errors or shipping delays that may occur as a result of our shipping partners.
Any questions about special orders can email special orders.