Work Order Policy

Thank you for choosing Woodcock Cycle.

As we continue to grow we have had to implement certain policies in order to maintain our excellent customer service.

For this reason it is imperative that you READ AND UNDERSTAND THE POLICIES BELOW.

We will need to be able to contact you at the phone number you have given us if;

  • The item you have with us is going to exceed the agreed upon amount (we reserve a $20.00 buffer over the quoted price for incidentals).
  • We have a question about the item you have left with us.
  • The item is irreparable or unsafe to ride.

WORK ON YOUR ITEM WILL CEASE SHOULD WE NOT BE ABLE TO CONTACT YOU.

Items left for a period of 45 days without communication shall be forfeited.

For further clarification please contact service.