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M-F 10-8; SAT 10-5;  SUN 11-5  |  204 253 5896  |  433 St. Mary's Rd., Winnipeg Canada

Canada’s Bike Shop

Everything you need for
triathlon, cycling and XC skiing.

 
 
 
 
 
 
 

Policies and Shipping

100% SATISFACTION GUARANTEE

We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 30 days and we'll replace it or give you a refund. Please read "Returns" below for more information.

Flat Rate Shipping

Woodcock Cycle currently offers shipping to Manitoba, Ontario, Saskatchewan, British Columbia, Alberta, Quebec, New Brunswick, Prince Edward Island and Nova Scotia. We are also happy to accommodate our international customers, by shipping anywhere within the Continental U.S.

Orders usually ship via UPS or Purolator. You will be provided a tracking number once the shipment has been created.

Sorry, but we do not ship outside of Canada and the Continental U.S.

If you have any questions or concerns regarding having your product shipped, please feel free to contact us.

Shipping Rates Table (Canada)

  Orders Of $250 or Less Orders Of $250 - $500 Bikes, Wheels, Over-sized Orders
Ship to Location Shipping Price Shipping Price Shipping Price
Barrie, ON $25 $35 $60
Burlington, ON $25 $35 $60
Calgary, AB $20 $30 $50
Edmonton, AB $20 $30 $50
Halifax, NS $40 $55 $70
Langley, BC $35 $40 $60
London, ON $25 $30 $60
Longueuil, QC $30 $45 $65
Montreal, QC $30 $45 $65
Ottawa, ON $25 $35 $60
Quebec, QC $30 $50 $65
Toronto, ON $25 $30 $60
Vancouver, BC $25 $30 $55
Victoria, BC $45 $50 $70
Winnipeg, MB $20 $20 $25

Prices Do Not Include Tax.

Prices may vary for northern and rural shipments. Prices may also vary on larger items such as bicycles and racks. A notification email is always sent out when that is the case, any and all additional shipping charges are not processed until after they are authorized by the shopper.

Shipping Rates Table (US)

Prices do not include Duties or Import charges.

  Orders Of $250 or Less Orders Of $250 - $500 Bikes, Wheels, Over-sized Orders
Ship to Location Shipping Price Shipping Price Shipping Price
Arizona $40 $75 $200
California $55 $100 $200
Colorado $50 $80 $160
Connecticut $50 $85 $185
Florida $55 $100 $200
Georgia $55 $90 $190
Idaho $50 $80 $170
Illinois $50 $85 $170
Indiana $50 $85 $170
Kansas $50 $80 $165
Maryland $50 $90 $190
Massachusetts $70 $90 $190
Michigan $50 $80 $170
Minnesota $50 $70 $140
Missouri $50 $80 $160
Montana $50 $80 $170
Nevada $50 $90 $185
New Jersey $50 $90 $190
New York $50 $90 $190
New Mexico $50 $85 $160
North Carolina $50 $90 $190
Ohio $50 $90 $190
Oregon $50 $90 $190
Pennsylvania $55 $90 $190
Rhode Island $55 $90 $190
South Carolina $55 $90 $190
Tennessee $50 $80 $170
Texas $55 $90 $190
Utah $50 $80 $170
Virginia $55 $90 $190
Washington $55 $90 $190
Wisconsin $45 $75 $155

Prices are an estimate only, in most cases they will be less than stated above

Prices Do Not Include Tax.

Prices may vary for rural shipments. A notification email is always sent out when that is the case, any and all additional shipping charges are not processed until after they are authorized by the shopper.

Prices do not include Duties or Import charges.

Online Order Confirmation

Our online store will send a summary email to the address provided. However, to ensure customer satisfaction, all orders online are sent confirmation emails from our staff to confirm sizing, color, and stock level. If you have been talking with one of our representatives, you may not be sent one of these emails. If you are sent a confirmation, you MUST reply to this email (unless instructed otherwise) or your order may not be shipped. Be sure to check any junk mail folders in your email as our notices may arrive in unintended folders.

IN-STORE PICKUP

Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store.

INFORMATION SECURITY

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.

BACKORDERS

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that has been ordered from our suppliers. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on the original order. To ensure your desired item is ready for shipping, we encourage you to contact us prior to placing your order. We will contact you as soon as we can with the item availability.

RETURNS

If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee. (Labor fees are not refundable, i.e., custom built wheels.)

Returns over $100 must have a return authorization number clearly marked on the outside of the package or the item will be refused. A return authorization number can be obtained by phone or email.

PRICES AND INFORMATION

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!

 

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Store Hours

  • Mon - Fri - 10am - 8pm
  • Sat - 10am - 5pm
  • Sun - 11am - 5pm

Location

433 St. Mary's Road
Winnipeg, Manitoba
R2M 3K7
Canada

Phone: 204-253-5896
Toll Free: 866-211-5795