Return Policy for Online Orders

WHAT can be returned?

Everything except underwear and cycling shorts/cycling bib shorts can be returned.

WHEN do items need to be returned by?

Items need to be returned to Woodcock Cycle Works within 30 days of customer receiving the
order.

WHERE do items need to be returned to?

All returns need to be returned to:

Woodcock Cycle Works
433 St. Mary's Road
Winnipeg, Manitoba, Canada
R2M 3K7 Canada

HOW do customers return items?

Contact us by e-mail or by phone at (204)253-5896 and get a return reference before sending anything back. Refunds are only made when returns have return reference.


SHIPPING for returns?

Original shipping fees are not refundable. Customer pays return shipping fees. International customers are also responsible for any brokerage fees incurred during the return shipping.

CREDIT for returns?

Returns are credited to your credit card or PayPal account once we have received your return and approved it to be not used and in good condition.

Packing materials?

Your returns must be packaged the same way as the original shipment was packaged. Packing must be sufficient and prevent any damage to the item(s) shipped.