About
We’re the team that makes #newbikeday happen. We’re trusted experts, product gurus, and avid cyclists. We've worked hard over 34 years to bring the best service and sales experience to Winnipeggers, Manitoban's and beyond!
We got here by having great people, people that love bikes. Not just racers, or commuters, but people who simply enjoy getting outside and riding their bike.
Woodcock Cycle Works is looking for experienced, passionate and friendly individuals who have a genuine interest in the bicycle industry and are willing to share that interest through outstanding customer service both in product knowledge and sales.
Here’s what we’re looking for:
Must be interested in cycling
This might seem obvious, but you’ll be dealing with bicycles and the people who ride them. We’re a diverse and passionate group of people and sharing that passion is a necessity.
Personal experience with cycling
Must be experienced with cycling in some form. MTB, road, gravel, cyclocross, commuting; whatever your preference we’re looking for someone who has personal experience in the sport and is ready to bring that passion into the workplace. Give us a low-down on some of your favorite riders and events for some sweet bonus-points!
Experience in sales
Although prior sales experience is a valuable asset, we will provide excellent training opportunities and product knowledge seminars to ensure everyone has the skills and knowledge required to excel.
Strong customer service and communication skills
Customer interaction is part of the job. You’ll build relationships with clients, give your expert advice, and assist in whatever capacity required by our customers.
Efficient and self-motivated
Being motivated and willing to work in as a team or on your own, with or without direct supervision is an asset.
Willingness to learn
Our shop is always growing and we want you to grow with it. Often times this means being open to adopting new training standards and attending product knowledge seminars as a team.
Proficiency using computers
You’ll handle transactions through our in-store software as well as complete training and research assignments for specific products or clients.
Friendly and enthusiastic personality
We love what we do, and you will too. We’re one big family and we help each other where we’re needed, and a smile goes a long way
Here’s what you’ll be responsible for:
- Assisting customers with products and information.
- Setting up and conducting test rides.
- Maintaining a clean work environment.
- Re-stocking product and facing displays.
- Basic maintenance and set up of floor bikes.
- Participating in training initiatives and seminars.
- Working with Service staff with work orders and warranties.
- Ringing up sales on our point of sales system.
- Informing and communicating with customers regarding special order items.
- Checking and managing emails daily.
- Opening and closing duties.
Info
Job Types: Full-time, Part-time, Permanent
Benefits:
- Store discount
Day range:
- Monday to Friday
- Weekend availability
Shift:
- 8 hour shift
Experience:
- customer service: 1 year (preferred)
- cycling: 1 year (required)
- sales: 1 year (required)
Work Location: In person
Thanks For Reading!
If you’re interested, please email your resume & cover letter to info@woodcockcycle.com, we’d love to get to know you!